#VERTICAL SBX IP PBX SOFTWARE#
Optional EZAttendant software application provides attendant/operator stations, rapid call handling and instant visual status to efficiently process calls.With the optional EZPhone application, CTI integration with Microsoft® Outlook, ACT and Goldmine is available.MBX IP provides softkeys with intuitive navigation via the LCD of a telephone. One-touch feature button access for easy and intuitive feature operation.Detailed reporting integrates with accounting and other management applications.Roaming mobility with DECT cordless wireless telephone offerings.Call Screening allows you to listen to callers that have been routed into your voice mail so you can decide if you need to speak with them or not.One-touch call recording for more accurate customer orders, compliance and training.Mobile extension allows incoming calls (on T1/PRI or SIP trunks) to ring your cell phone when you are out of the office.Unified Messaging, with ability to receive voice mail as a.Robust call routing capability enables live answer, auto attendant, or backup auto attendant coverage patterns, as well as DID, ANI, or CallerID routing.VoIP (SIP) trunking reduces expenses and provides flexibility.Multiple tenant groups allow you to partition groups by department.
Multi-party conferencing for up to nine conference rooms.The records can be e-mailed on a scheduled basis and imported into Excel. SMDR call records to track call costs and prevent phone abuse.Ability to network small branch offices using the Vertical SBX IP system to facilitate a seamless communications network.Automatic Call Distribution, including call center functionality, agent wrap up and supervisor functions.Multiple voice mail units can be installed to increase port/hour capacity. 1-3 SBX IP 320 Phone User Guide REVISION HISTORY Release Date Documentation Changes Page No.
#VERTICAL SBX IP PBX PROFESSIONAL#
Integrated voice mail/auto attendant for professional greetings. Contractor/manufacturer is Vertical Communications, Inc., 10 Canal Park, Suite 602, Cambridge, MA 02141-2249.Note #2: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.Īll rights reserved.MBX IP provides the same benefits and competitive advantages as far more expensive and complex enterprise-class phone systems, including the ability to respond quickly to customers, vendors and partners using advanced features and applications such as:
Vertical SBX 320 (Caller ID Name) call logging The usual practice of Vertical SBX 320 call logging involves capturing these call records, parsing it, and storing them in a database, and their subsequent retrieval by way of a reporting interface. These call records contain important information about each call, including whether it was an incoming call, and outgoing call, or another type, such as an internal (extension to extension) call.Ĭall log records from Vertical SBX 320 contain information about the caller phone and the dealed phone, as well as extra information such as the call duration, the time of the call, and other information, such as which telephone line (trunk) was used to carry the call. Your telephone system (or PBX, PABX) produces a packet of data (a call record) after every phone call your company or office makes through it.
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